If you’re logged into FOX and receive the message: “There was a problem playing this media. Refresh the page and try again…[103]”, you should try reloading the page several times. If the problem persists, we recommend you follow these simple steps:

  1. Make sure that your web browser is up-to-date. (We recommend Google Chrome.) To find out more about this procedure, click here>
  2. Clear your browser’s cookies and cache. If you’re unsure how to do this, click here>
  3. Log back into FOX using your user ID and password. To see a step-by-step, click here>

If you’ve completed the steps listed above and are still receiving the same error message, send us a detailed message. Write us, here>