Error message: 1207, 1208, 1505 or 1506

If you’re attempting to view a video and you receive an error message numbered as 1207, 1208, 1505 or 1506, we recommend closing the application and relaunching it immediately thereafter.

If the error persists, please reach out to us with the following information:

  • The title of the video you’re attempting to view (if it’s a series episode, please include the series season number).
  • The error message number that appears on your screen.
  • Detail any steps you’ve taken to resolve the problem.
  • Your session ID number. If you’re unsure how to find this, click here>

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